Community Pharmacist Consultataion Service

Community Pharmacist Consultataion Service available at Peak Pharmacy - consultation room door inside a Peak Pharmacy branch

Imagine you have a minor ailment, like a cough, cold, or sore throat. You don't feel sick enough to go to the doctor, but you'd still like some advice and maybe some over-the-counter medication to help you feel better. That's where the NHS-funded Community Pharmacist Consultation Service (CPCS) comes in.

It is a free service that lets you have a consultation with a pharmacist about your minor illness. The trained pharmacist can assess your symptoms, provide you with advice, and finally recommend some over-the-counter medications if appropriate. They can also provide you with an urgent supply of your regular medication if you've run out.

So why would I use CPCS? Here are some of the benefits:

  • You can get same-day appointments, so you don't have to wait days or weeks to see a doctor.
  • Pharmacists are experts in medication, so they can give you tailored advice about over-the-counter medications that are right for you.
  • The CPCS is convenient because Peak Pharmacy has over 140 branches across England, from Manchester to Milton Keynes and all pour pharmacies offer the service. that offer the service.
  • The CPCS is free of charge. 

Who can use the CPCS?

The CPCS is available to anyone who is registered with a GP in England. Patients can be referred to the service by a variety of healthcare professionals, including GPs, NHS 111, and urgent care centres. Patients can also self-refer to the service if they have a minor illness or need an urgent supply of their regular medication via NHS 111.

If you need an emergency supply of your medicines then why not visit: 

and if you need advice why not try:  

If you're thinking about using the CPCS, here's what you need to do:

  • Ask your GP, 111 or another healthcare professional to refer you to the service.
  • Choose the pharmacy you would like to attend and tey will be securely notified about your condition before you arrive.  They might even phone you to save you a journey.
  • If you need to visit the pharmacy tell them that you've been referred to the CPCS and they will be able to locate your referal.
  • The pharmacist will assess your symptoms and provide you with advice.
    • If you require a medicine your pharmacist will recommend you a product to buy over the counter
    • If you have been referred for an emergency supply the medicine will be supplied and where appropriate an NHS payment requested
  • The CPCS is a great way to get quick and easy access to care for minor illnesses. 

So if you're feeling under the weather, but not sick enough to see a doctor, don't hesitate to ask about the CPCS.