New Medicine Service

New Medicine Service

The New Medicine Service (NMS) is a confidential service available at all our pharmacies. To take part in this service you must live in England and have been prescribed a new medicine for one of the following conditions or therapy areas:

  • Asthma and Chronic Obstructive Pulmonary Disease (COPD)
  • Type 2 Diabetes 
  • High Blood Pressure
  • Antiplatelet or anticoagulant therapy to thin your blood

Your pharmacist will be able to discuss any queries you may have regarding your new medication at the point of dispensing. They will also be able to give you advice on healthy lifestyles.

After one to two weeks your pharmacist will contact you to see how things are going with your new medicine to find out if there have been problems and to see if you need further information and support. Your pharmacist will contact you again after another two weeks to see how you are getting on. 

Our pharmacists are happy to talk to you at any time about your medicines whenever you need support and advice.

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